IT Consulting and Support Services
IT Consulting and Support Services
BACKUPMYFILESNOW
About BACKUPMYFILESNOW
BACKUPMYFILESNOW is a leading provider of expert IT consulting services. We specialize in helping organizations optimize their technology investments to achieve operational excellence.
We are Minority Owned, Veteran Owned with offices in Raleigh, North Carolina, USA.
Our core expertise lies in IT Service Management (ITSM) and IT Operations Management (ITOM) solutions along with the products and services we offer on our Online Store, www.backupmyfilesnow.com.
Our Mission
To deliver exceptional consulting services and solutions that empower our clients to achieve their business objectives through the effective and efficient use of technology.
Our Expertise
With over 30 years of experience in the IT industry, our founder and president, Harold L. Estes, brings deep expertise to every engagement. His areas of specialization include:
• ITSM Implementation and Support: Extensive experience in implementing and supporting industry-leading ITSM solutions, encompassing Incident, Problem, and Change Management.
• ITOM Optimization: Proven track record in optimizing ITOM through Discovery, Service Mapping, and AI-powered solutions.
• CMDB and CSDM Mastery: Deep understanding of Configuration Management Databases (CMDBs) and the Common Service Data Model (CSDM), ensuring data accuracy and alignment with business services.
• Data-Driven Decision Making: Expertise in developing dashboards and reports to provide valuable insights into IT operations and performance.
• Process Automation: Proven ability to automate IT processes, resulting in significant improvements in efficiency and cost reduction.
Harold is known and respected in the industry as the ITOM Discovery and Service Mapping Expert!
Our Services
We offer a comprehensive range of IT consulting and support services tailored to meet your specific business needs:
• ITSM Implementation and Support: Design, implement, and support ITSM processes and solutions that streamline your IT service delivery.
• ITOM Optimization: Optimize your IT operations through Discovery, Service Mapping, Event Management, and Operational Intelligence, leading to increased efficiency and reduced downtime.
• CMDB and CSDM Implementation: Implement and maintain a robust CMDB that is compliant with CSDM standards, ensuring data accuracy and consistency for improved decision-making.
• IT Process Automation: Automate IT processes to improve efficiency, reduce costs, and enhance service delivery, freeing up your IT team to focus on strategic initiatives.
• Dashboard Development and Reporting: Create customized dashboards and reports to provide valuable insights into IT performance and support data-driven decision making.
• Computer Service & Repair: On-site and remote support for your hardware and software needs, ensuring your systems are always running smoothly.
• Custom / Daily Technical Operational Support Services: Tailored support solutions to meet your unique operational requirements, providing ongoing assistance and expertise.
Managed Backup Services ( Coming soon in 2026 )
• Managed Products (Coming soon in 2026)
• Pro Products (Coming soon in 2026)
Industry Experience
BACKUPMYFILESNOW has a proven track record of success across diverse industries, including:
• Banking
• US Government
• Healthcare
• Insurance and Financial Services
• Consumer Goods and Electronics
• State & Local Government
Shop Now: https://backupmyfilesnow.com/collections/all
Our Commitment to Excellence
We are committed to delivering exceptional service and value to our clients. Our team of experienced professionals works closely with you to understand your unique needs and challenges, ensuring that our solutions are aligned with your business objectives.
Contact Us
To learn more about how BACKUPMYFILESNOW can help you achieve your IT goals, please contact us at:https://backupmyfilesnow.com/pages/contact
BACKUPMYFILESNOW
IT Consulting and Support Services Department
5540 Centerview Dr Ste 205
#811341
Raleigh, NC 27606
Email: harold@backupmyfilesnow.com
Phone: 919-530-9728
www.backupmyfilesnow.com
