BACKUPMYFILESNOW — Refund, Replacement & Return Policy

Our Commitment We stand behind the quality of our products and want you to be completely satisfied with your purchase.

Return Timeframe All issues must be reported within 30 days of delivery. Orders older than 90 days are automatically ineligible for refunds or replacements, regardless of reason.

Eligible Returns We offer refunds or replacements when:

• Items arrive damaged or defective
• Wrong items were shipped
• Items are missing from your order
• Your order is significantly delayed beyond our shipping estimates

Return Process

1. Email us at support@backupmyfilesnow.com within 30 days of delivery
2. Include your order number and photos/videos showing the issue
3. We'll review and respond within 24–48 hours
4. If approved, we'll process your refund or send a replacement — no return required for defective items

Important Notes

• Free return shipping on approved claims
• No restocking fees
• No final sale items
• Refunds are processed to your original payment method within 5–10 business days
• Damaged packaging alone (with intact product) does not qualify for a refund

Evidence Required

• Damaged items: clear photos/videos showing the defect and how it affects functionality
• Wrong items: photos of the received item, packaging, and shipping label

Order Delays If an order shows no tracking movement or remains in transit beyond:

• 45 days (U.S. orders)
• 60 days (all other countries)
• 110 days (Brazil orders)

We will resend the product or issue a full refund.

Order Cancellations Full refunds are available if canceled before processing or shipping. Print-on-Demand and preorder items cannot be canceled once payment is made.

Contact Us Email: support@backupmyfilesnow.com Online: https://backupmyfilesnow.com/pages/contact